Support Enforcement Aide Supplemental Rating Assessment

A Support Enforcement Aide provides support to the Human Services/Child Support Collection Unit. The necessary information will be provided to you on the assessment form. Use only the information provided on the assessment to answer the questions. (Policy and procedures may be different from actual. If hired for this position, you will be trained in the proper policy and procedures).

Definitions

Arrears

The terms arrears and arrearage mean all support obligation amounts that are overdue and unpaid including interest.

Basic Support

Support for expenses relating to the child’s care, housing, food clothing, and transportation. The basic support obligation does not include payment toward arrears.

Child Care Support

Support for expenses relating to the cost of work or education-related childcare (day care) costs.

Medical Support

Support for expenses relating to contributing to the cost of health care coverage, public coverage, unreimbursed medical expenses, and uninsured.

Interest

Money paid regularly at a particular rate for delaying the repayment of a debt.

Public Assistance (PA)

Benefits from a state or federal program. Public assistance programs include the former Aid to Families with Dependent Children program (AFDC); the Minnesota Family Investment Program (MFIP), which is Minnesota’s Temporary Assistance to Needy Families (TANF) program; the WorkFIRST program; Child Care Assistance (CCC), Medical Assistance (MA, Minnesota Care; and IV-E Foster Care services. PA arrears are owed to the state that holds the order for reimbursement of public assistance programs.

Non-Public Assistance (NPA)

A support case is non-public assistance when no children on the case receive public assistance. NPA arrears are owed to a party on the case and not to the State.

When working with court orders, Support Enforcement Aides regularly check support obligations to ensure that they are being charged according to the type of support they are (Basic, Child Care, Medical Support).  Support Enforcement Aides also regularly receive requests to adjust the arrears balance owed on the child support account. When adjusting arrears balances, workers must separate the arrears into public assistance and non-public assistance arrears balances.

Using all the above information, answer the following questions:

In July, a court order is received ordering a non-custodial parent to pay a total child support obligation of $500 per month effective January 1st of the same year. The total support obligation consists of $325 per month in basic support, $150 per month in childcare support, and $25 per month in Medical Support towards the cost of Medical Assistance when in place. The custodial parent and child are on Medical Assistance and Child Care Assistance.
As the Support Enforcement Aide, you receive a request to make an arrears adjustment to the case. Your case currently shows an arrears balance of $14,850 ($10,000 in Non-public assistance arrears, $3,500 in public assistance arrears, and $1,350 of interest). The adjustment request states that they have received a payment of $6,250 and that they have applied $5,000 towards the non-public assistance arrears and the rest of it towards the public assistance arrears. They also have informed you that they no longer charge interest and have forgiven all interest owing on the case.

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